These rules define how 920win operates, what the platform offers, and what is expected of every player. Written in plain language, free of unnecessary legal jargon.
+18 years · Regulated platform · Data protected under LGPD
The 920win Terms and Conditions are written to be straightforward and easy to understand. Here are the core principles that guide the platform's rules.
No hidden rules buried in fine print. The 920win Terms clearly explain how betting, bonuses, withdrawals, and account suspensions work — so you know exactly what you're agreeing to before you play.
The identity verification rules, the one-account-per-CPF limit, and withdrawals exclusively to the account holder protect each player against fraud and unauthorized access — not just the platform.
The commitment to responsible gambling is not an appendix to the Terms — it is built into them. Control tools, restrictions for players under 18, and self-exclusion are all part of the platform's obligations.
All amounts at 920win are processed in BRL (R$). The Terms clearly outline the conditions for deposits via Pix, boleto, and card, withdrawal timeframes, and situations in which a transaction may be held for review.
Rollover requirements, validity periods, and bonus usage restrictions are all detailed in the Terms. There are no clauses that change the conditions after a bonus has already been credited to your account.
Personal data handling at 920win follows Brazil's General Data Protection Law (LGPD). The Terms explain what data is collected, how it is used, and what rights players have over their own information.
When creating an account at 920win and use any service on the platform — Sports Betting, Live Casino, poker, slots, deposits, or withdrawals — you confirm that you have read, understood, and agreed to these Terms and Conditions in their most current version.
If you do not agree with any part of these Terms, you should not create an account or use 920win's services. Continued use of the platform after updates are published constitutes automatic acceptance of the new terms.
These Terms apply to all registered users of 920win, regardless of which Brazilian state they reside in or the device they use to access the platform.
To access the services of 920win, you must create an account using accurate, complete, and up-to-date information. Registration requires a valid CPF, an active email address, and a Brazilian mobile number.
Creating an account with false, incomplete, or third-party information is prohibited. 920win reserves the right to close accounts with incorrect data at any time.
Each individual may hold only one active account on 920win. Maintaining multiple accounts under the same CPF, IP address, or device is strictly prohibited. Detection of duplicate accounts may result in the closure of all of them and the retention of balances pending review.
You are responsible for keeping your password confidential and for all activity carried out under your account. If you suspect unauthorized access, contact 920win support immediately.
Use of the 920win is strictly restricted to individuals aged 18 or older. Registration or use of the platform by anyone under 18 is prohibited. Identity verification with an official document is required before the first withdrawal to confirm that the user meets the minimum age requirement.
920win serves players residing in Brazil. By registering, you confirm that you are located in Brazil and that the use of online betting platforms is permitted in your jurisdiction.
By accepting these Terms, you confirm that you have full legal capacity to enter into binding agreements and that you are not prohibited by any law or court order from participating in betting activities.
920win reserves the right to request proof of identity and residence documents at any time. Accounts that do not meet the eligibility requirements may be suspended.
The 920win accepts the following deposit methods: Pix, credit card (Visa and Mastercard), debit card, boleto bancário, PicPay, and Mercado Pago. All deposits are processed in BRL (R$).
Pix deposits are credited within seconds of bank confirmation. Credit and debit cards take up to 5 minutes. Boleto bancário is cleared within 1 business day after payment. PicPay and Mercado Pago take up to 10 minutes.
All deposits must be made using funds that belong to the player. Depositing money derived from illegal activities is prohibited. 920win may request proof of the source of funds for deposits above certain amounts.
Currently, the only available withdrawal method at 920win is Pix. Withdrawals are sent exclusively to the Pix key linked to the CPF of the account holder. Withdrawing to third-party accounts is not permitted.
The minimum withdrawal is R$ 20.00. Accounts with completed identity verification receive funds within 15 minutes of the request. Withdrawals above R$ 10,000.00 or first-time withdrawals may be subject to additional review of up to 24 hours.
Identity verification is required before your first withdrawal is processed. The process involves submitting a government-issued photo ID (RG, CNH, or passport), a selfie holding the document, and proof of address from the last 3 months. Verification is completed once only.
920win may temporarily hold a withdrawal in the following situations: pending identity verification, suspected fraudulent activity, violation of the Terms of Use, or unmet bonus rollover requirements. The player will be notified of the reason and the estimated resolution timeframe.
The 920win offers betting on football (Brasileirão Série A, Copa do Brasil, Libertadores, state championships), volleyball, basketball, MMA/UFC, e-sports, and other sports, as well as Live Casino, Poker, slots, and crash games.
Odds are set by 920win based on statistical models and market conditions. The platform reserves the right to adjust odds before bets are closed. Once a bet is confirmed by the system, the odds for that specific bet will not be changed.
Live bets are subject to temporary suspension during critical match events — goals, red cards, and VAR reviews. 920win is not responsible for bets not confirmed prior to a market suspension.
Bets may be voided in the following situations: the event is cancelled or does not take place within the established timeframe, a verified technical error in the published odds, or a breach of sports integrity rules. In the event of a void, the wagered amount is returned to the player's balance.
The cash out feature lets you settle a bet before the final result, receiving a value calculated in real time. Cash out may not be available for all bets or at every point during a match.
New players at 920win are eligible for the 100% welcome bonus on the first deposit, up to a maximum of R$ 500.00. The bonus is credited automatically once the first qualifying deposit is confirmed.
The bonus amount is subject to rollover requirements before it can be withdrawn. The minimum rollover is 5x (five times) the bonus amount in qualifying bets. Bets with odds below 1.50 do not count toward the rollover.
Bonuses are valid for 30 calendar days from the date of issue. Any bonus with an unfulfilled rollover requirement that expires within this period will be automatically removed from the account with no compensation.
Special promotions may be offered periodically with specific conditions published on each promotion's page. In the event of a conflict between the general Terms and the terms of a specific promotion, the more specific promotion terms shall prevail.
The 920win is committed to promoting responsible gambling. Betting and casino games should be treated as a form of entertainment — never as a source of income or a way to resolve financial problems.
Registration and use of the platform by anyone under 18 is strictly prohibited. Parents and guardians should take steps to prevent minors from accessing betting platforms, including the use of parental control software.
If you feel you may be developing a problematic relationship with betting, the 920win support team can guide you through the available control tools and direct you to support resources. Support access is free and confidential.
Use of the 920win must be conducted honestly, ethically, and in accordance with these Terms. The following behaviors are expressly prohibited:
Violating any of these points may result in immediate account suspension and balance retention pending review.
The 920win may suspend or close an account without prior notice in the following situations: violation of the Terms of Use, suspected fraud or illegal activity, incomplete identity verification, multiple accounts under the same CPF, or a request from a competent authority.
You may request account closure at any time through the support chat. Any available (non-bonus) balance will be processed for withdrawal after identity verification and compliance review are completed.
A responsible gambling self-exclusion can be requested through support or the account dashboard. During the self-exclusion period, access to the platform is blocked and new deposits are prevented. Withdrawal of any existing balance may be requested during the process.
In cases of suspension due to suspected fraud, the balance may be held until an internal investigation is completed. If the investigation confirms a violation of the Terms, the balance may be forfeited. In cases of suspension for other reasons, the available balance will be returned after review.
The 920win handles players' personal data in compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018). Information collected is used for platform operation, identity verification, fraud prevention, and fulfillment of regulatory obligations.
You have the right to access, correct, request deletion of, and port your personal data, as provided under the LGPD. To exercise these rights, contact 920win support.
For full details on how your data is handled, please refer to the Privacy Policy of 920win.
The 920win is not liable for financial losses resulting from a player's betting decisions. Betting involves inherent risk, and outcomes depend on factors beyond the platform's control.
920win does not guarantee uninterrupted service availability. Scheduled maintenance will be communicated in advance. Unplanned outages caused by third-party technical failures — such as banking system instability affecting Pix processing — do not entitle users to compensation.
The platform is not liable for any losses resulting from unauthorized access to a player's account caused by the user's own negligence in safeguarding their login credentials.
The 920win reserves the right to update these Terms and Conditions at any time. Significant changes will be communicated via the registered email address or through a prominent notice on the platform at least 7 calendar days in advance.
Continued use of the platform after the effective date of any changes constitutes automatic acceptance of the new terms. If you do not agree with the changes, you must close your account before the effective date.
The most current version of the Terms will always be available on this page, with the date of the last update shown at the top of the document.
For questions about these Terms or any aspect of the platform, please contact the 920win:
For requests related to LGPD and data protection, use the same contact channels and indicate "Data Protection" as the subject of your message.
These Terms and Conditions have been drafted in accordance with applicable Brazilian law, including the Consumer Protection Code (CDC), the LGPD, and the evolving regulatory framework for the Sports Betting sector in Brazil.
Terms & Conditions have a reputation for being the document nobody reads — full of dense paragraphs and legal language that seems designed to confuse. At 920win, the goal is different: to write rules that real players can understand without needing a lawyer by their side. This text complements the formal document and explains the most important points in plain language.
The starting point is simple: when creating an account at the 920win, you are agreeing to a set of rules that protects both you and the platform. These rules exist because online betting involves real money, and any environment that handles money needs a clear structure to operate fairly. Without clear rules on deposits, withdrawals, and bonuses, any misunderstanding would become a dispute with no basis for resolution.
The one account per CPF rule is one of the most important on the platform — and one of the most frequently questioned by new players. The reason is straightforward: 920win offers generous welcome bonuses on the first deposit. Without this rule, it would be trivial to open multiple accounts and claim the bonus repeatedly, making promotions financially unsustainable for the platform. More importantly, multiple accounts per person make it harder to monitor responsible gambling patterns — and the 920win takes this matter seriously.
Regarding the welcome bonus, the 5x rollover requirement may seem high at first glance, but it's worth putting it in context. If you deposit R$ 100.00 and receive R$ 100.00 in bonus funds, a 5x rollover on the bonus means R$ 500.00 in qualifying bets before you can withdraw the bonus. That doesn't mean you need to lose R$ 500.00 — it just means R$ 500.00 must be wagered, and whatever you win or lose on those bets is yours. The 920win requires this volume because bonuses without a rollover would be withdrawn immediately by players with no interest in using the platform — which would make any promotion economically unviable.
Withdrawal rules of the 920win were designed with security in mind. The fact that withdrawals go exclusively to the Pix account linked to the holder's CPF may seem like a restriction, but it is in practice an important safeguard. If someone gains unauthorized access to your account, they will not be able to redirect your winnings to another account — the money always comes back to you. Identity verification (KYC) before the first withdrawal follows the same principle: ensuring that the person making the withdrawal is genuinely the account holder and is 18 or older.
For Sports Betting, the rules on voided bets are particularly relevant for Brazilian football. A Brasileirão or Libertadores match may be postponed, suspended, or cancelled for various reasons — weather conditions, CBF decisions, or security concerns. In those cases, bets are voided and the amounts returned to the player's balance. If the match is only postponed rather than definitively cancelled, the specific rules for the wagered market determine whether bets remain valid for the new date or are voided.
The responsible gambling policy of the 920win goes beyond what most platforms offer. The control tools — deposit limits, time alerts, and self-exclusion — are available directly in the account dashboard, with no need to contact support. You set your own limits, in whatever way makes the most sense for your situation. Self-exclusion is taken seriously: once you request it, access is blocked immediately and the 920win does not attempt to discourage you with special offers to reverse the decision.
When it comes to personal data, LGPD compliance is not just a formal commitment — it is a legal obligation. The data you provide during registration and identity verification is used to operate the platform, prevent fraud, and meet regulatory requirements. The 920win does not sell player data to third parties or use that information for purposes unrelated to platform operation.
If you have any questions about the Terms — whether about a specific bonus condition, the identity verification process, or the rules for a particular betting market — 920win's support team 920win is available via live chat 24 hours a day, in Portuguese, to clarify any point before it becomes an issue. Understanding the rules before you play is always the best approach.
The 920win handles all personal data in compliance with the LGPD (Brazil's General Data Protection Law). Information collected during registration and platform use is used exclusively for service operations, identity verification, and fraud prevention. No personal data is shared with third parties without the explicit consent of the data subject.
All communications between your device and 920win servers are protected by 256-bit SSL encryption. You can request access to, correction of, or deletion of your data at any time through our Portuguese-language support.
View Full Privacy PolicyThe most common questions about 920win's rules, answered directly.